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Friday, July 24, 2015

It's the Third Quarter Already--Do You Know Where Your Stats Are?

Recently, I read a piece in the Inman News talking about our industry’s frequent overuse in our marketing of several worn out phrases (and they weren’t talking about that old The Mamas & The Papas song!). For example, they chided us for touting a house as “Priced to Sell” since that’s really only telling something and the price alone should show us the price is aggressive! Another phrase they noted was agents billing themselves as a “Top Agent.” The writer said he wondered if there were any “bottom” agents anymore. Again, that phrase is simply telling us something instead of showing it! So, let’s get to work and see what we can show!

With that in mind, now that most folks have exhausted their store of fireworks, it’s time to recognize that we’ve already finished the first half of our business year! The market has been pretty hot so far with a shortage of listings and we even heard the term “seller’s market” tossed around now and then. It’s great to get caught up in that transaction rush!

But the end of the second quarter is also a great time to make sure we take a look at our stats to see how we’re doing compared with our business plan, and to dig in and see what we can show our clients and prospects!

It really pays to analyze the details of not only our sales volume and commission dollars, including listings sold and buyers closed, but to dig deeper into the numbers, including the percentage of your listings sold, price reductions achieved, your average days on the market, averages ratio of sale to list price, percent of listings won when competing, how your stats compare versus the competition, and any patterns to be seen. Not to mention tracking how many calls, coffees, and handwritten notes have you done so you can optimize your referral business? Most importantly, what is your average sale price and your average commission rate, and are they improving over previous years?

Overall, where did you succeed, and where can you improve? Digging deep and understanding where youve been so far this year—and why—is crucial to keeping you on your plan so you can achieve your strongest year ever! Your coaches and management team are here to help you through the process of mastering your stats, congratulating you on your success, and aiding in planning any course corrections.

David M. Hassler

VP, Professional Development

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