It was great to see so many of you at our training rally this
week with Debbie DeGrote of Excelleum Coaching and Training! Debbie shared some
fabulous tips on business planning and winning listings and I hope everyone
added a few tools to your toolkit.
One of the best elements was Debbie’s reminder of how important
it is for us to understand our own and our clients’ personality style and to
match and mirror—never mimic!!—their tone, pace, and even body language. Excelleum
offers a wonderful tool for getting started with that knowledge: the widely
used DISC evaluation! The DISC test will show you where your personality
tendencies are—and of course there is no “good” or “bad” personality! The key,
though, is how people of certain personality types interact or are “repelled”
by other types. The more you know about yours and others’ personality, the
better you can make sure you’re engaging in the best way to win customers and
even negotiate better!
The DISC categories stand for:
D = Directive/Driver
I = Influencer/Expressive
S = Stabilizer/Amiable
C = Cautious/Analytical
Each personality has its strengths and potential challenges, so
Do Your DISC and see how you can continue to improve in your business and your
life!
Here’s the link to the DISC evaluation:
The more you understand yourself, the better you can serve your
clients!
David M. Hassler
VP, Professional Development
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