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Wednesday, June 26, 2013

Taming the Gorilla


As a follow up to our Playbook of several weeks ago, “Beating the Competition at Their Own Numbers Game,” we’ve had a few more conversations with agents facing that hurdle in their markets, and come up with some additional insights to use against that gorilla positioning.

When facing a competitor you know will be touting their larger size in the market—or even just a subdivision or zip code—it can pay to help your potential client think about what that grandiose slogan of “We’re the biggest” or “We have more signs in the yards” or even “We sell more houses” really means to them and how it impacts their decision making.

When you dig into it, does size always mean quality?  Maybe it’s possible, but typically we don’t equate largest size with highest quality.  Do you go to Wal-Mart or Target to buy a top quality business suit or bottle of wine?  The finest leather shoes or freshest cigar; the best wild salmon or rarest single malt?  Hardly!  While Wal-Mart and Target have their advantages and we all may shop there from time to time, we certainly don’t equate those mega-gorilla stores with the word “best.”

As we said in the earlier Playbook, one aspect of having more signs in the yard is of course pure competition and dilution of exposure for that new listing.  Why would a savvy seller want to put themselves in that situation?

So, what might a seller consider the “best” instead of the biggest when selecting a listing agent and company? 

Wouldn’t that include things like how fast we sell our listings and how our average sale price compares with the competition, for both the company and for us as an individual agent?  For starters, the inside page of our new Rock Solid Marketing Plan has a startling chart showing that Prudential agents achieved the highest average sales price across the USA, by a margin of nearly 11% over the closest competitor.  Wow!  Talk about a great “best” stat. 

Again, it’s mastering those stats we keep talking about, and we continue to see how important they can be and how those details can help us trip up that gorilla!

David M. Hassler
Director of Coaching

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