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Thursday, February 6, 2014

Understanding Your Client's Personality Type

One of the great things about our real estate business is that so many different kinds of people can be successful using their own unique personality and approach. Of course our clients have their own personalities, too, and we can be most successful if we understand those personality types, whether we’re competing for a new listing or guiding our clients through negotiating the purchase agreement, counters, and the inspection response process.
Most folks recognize four broad personality types, and two of the most obvious ones are the Directorial/Competitive type and the Analytical/Methodical
type. The Directorial type is used to taking the lead and being in charge, and they typically see the big picture and the bottom line. If we approach this person by working through all the details, we risk losing their attention, and possibly their respect.  This type may also need to feel they’ve come up with ideas on their own, so we need to gently guide them toward the position we recommend!
Conversely, with the Methodical type, if we start with the big picture and our bottom line recommendation, they may tune out and lose confidence since they need to have all the details first, so they can reach their own conclusions.
Of course there’s a lot more to it, but it can help if you make sure you know and understand each of your clients’ personality types, so you can find greater success and enjoyment in your real estate career!
David M. Hassler
Director of Coaching

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