As we
reach the middle of the year and you review your stats and progress so far, it
may be a good idea to fine-tune your unique Mission Statement for your personal
business.
The
purpose of your Mission Statement is to, first of all, reflect what you are
passionate about in your business and in life, and, second, to give your
clients, and especially those potential clients, a solid feel for not only the
“what” you do but also a bit of the “why” and the “how.” The textbook elements of your Mission
Statement can be viewed as:
Who
is your target market?
What
is your contribution, ie, the features of the service you provide
What
are your distinctions or benefits, ie, what makes you unique and why should
someone consider using you?
My own Mission Statement is:
I help
people with some of the biggest financial decisions of their lives, using
highly personalized services focused on making their experience a rewarding
one.
The
elements of the Mission Statement can be seen as:
Target
Market: people wanting to buy or sell
real estate and who are looking for a highly personalized service
approach. Thus, my mission statement
will probably not appeal to the REO division of a bank or a flipper looking for
low priced bargains.
Contribution:
the features of helping those people
with financial decisions through services provided during an “experience” or
process, not just a transaction
Distinction
or Benefits: highly personalized
services focused on making the experience rewarding.
There
is no mention of “selling houses” but there are two echoes of money in the
references to “financial decisions” and to “rewarding,” yet the emphasis is on
service. In other words, this Mission
Statement not only hopes to appeal to those who look for excellent service, but
it also is intentionally not all that attractive to folks whose primary goal
may be to simply to win a negotiation or to bottom feed. Yes, you can and should be selective in whom
you want to serve, and recognize your own strengths as well as those areas
where you might not thrive.
So,
what’s your own passion in our business—and what kind of clients do you want to
serve? Be sure to take some review time
at the midpoint of the year to refine that passion and tap into it for your own
unique Mission Statement as part of your Roadmap for a strong 2013 and beyond!
David M. Hassler
Director of Coaching
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